Privacy Policy
Privacy Policy
Privacy Policy
Last Updated : March 2026
Impaqt Robotics respects your privacy and is committed to protecting the personal data we collect and process.
This Privacy Policy explains what information we collect, how we use it, and the rights available to you under applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act, 2023 (DPDPA).
By using our website, submitting a form, or engaging with our services, you agree to the practices described in this Policy.
Definitions
For clarity, the following terms are used throughout this Policy:
Personal Data – any information that relates to an identified or identifiable individual, such as name, email address, phone number, or online identifiers.
Processing – any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
Data Controller – the entity that determines the purpose and means of processing personal data. For this website, the Data Controller is Impaqt Robotics Private Limited.
Data Processor – a third party that processes personal data on behalf of Impaqt Robotics according to written instructions.
Consent – a clear, freely given, specific, informed, and unambiguous indication by which an individual agrees to the processing of their personal data.
GDPR – the General Data Protection Regulation (EU) 2016/679, governing data protection and privacy within the European Union.
DPDPA – the Digital Personal Data Protection Act 2023 (India), which regulates the processing of personal data within India.
Who We Are
This website is operated by:
Impaqt Robotics Private Limited
267, Kilpauk Garden Road, Chennai 600 010, India
Email: privacy@impaqt-robotics.com
Impaqt Robotics develops and manufactures modular robotic products and automation solutions, including pneumatic and vacuum interfaces, end-of-arm tooling, and palletizing systems designed to simplify and accelerate robot deployment.
We collect and process personal data to provide information about our products, manage customer relationships, and improve our digital services.
Scope of This Policy
This Policy applies to:
Visitors to our website,
Individuals who contact us or complete forms,
Subscribers to our marketing communications, and
Representatives of our partners, customers, and suppliers.
This Policy covers personal data collected through our website and marketing activities.
It does not apply to information processed as part of employment, supplier, or distributor relationships, or to external websites linked from this site.
The Data We Collect
We collect personal data only when necessary for a clear purpose.
a) Information you provide
When you interact with us (for example, through contact forms, email, or event sign-ups), we may collect:
Name and contact information (email, phone, company name, country)
Job title and business role
Message content or inquiry details
Marketing preferences and consent
b) Information collected automatically
When you visit our website, we may automatically collect:
IP address and general location (region/country)
Device type and browser information
Pages visited, time spent, and referring URLs
Cookie preferences and tracking data (see our [Cookie Policy])
c) Information from partners or public sources
We may receive limited business contact data from public websites, trade shows, or partners who refer potential customers or distributors.
We do not collect sensitive personal data (such as health, religious, or financial information).
Purpose and Legal Basis for Processing
We process personal data for the following purposes and under the legal bases described below:
Purpose: Responding to inquiries or contact requests
Type of Data: Contact details (name, email, phone, company, message)
Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR) – to respond to requests and manage ongoing communication.
Purpose: Managing business and partner relationships
Type of Data : Contact details, company information, correspondence
Legal Basis: Contract (Art. 6(1)(b) GDPR) – when needed to perform an agreement. Legitimate interest (Art. 6(1)(f)) – to maintain professional relationships.
Purpose: Sending newsletters or product updates
Type of Data: Name, email, marketing preferences
Legal Basis: Consent (Art. 6(1)(a)) – users actively subscribe and may opt out at any time.
Purpose: Website analytics and improvements
Type of Data: Technical and usage data collected via cookies or tracking tools
Legal Basis: Consent – required for non-essential cookies and analytics (see our [Cookie Policy]).
Purpose: Legal compliance and record keeping
Type of Data: Business records, correspondence, mandatory identifiers
Legal Basis: Legal obligation (Art. 6(1)(c)) – to comply with statutory or regulatory requirements.
You may withdraw consent at any time by contacting privacy@impaqt-robotics.com or using the unsubscribe link in our emails.
Additional Basis under India’s Digital Personal Data Protection Act (DPDPA)
For individuals or data processed within India, Impaqt Robotics processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA).
Under this law, processing is based on:
Consent, obtained when individuals voluntarily provide their data (for example, through contact forms, subscriptions, or inquiries); or
Legitimate use, where processing is reasonably necessary for business operations such as responding to inquiries, fulfilling contracts, maintaining business records, or ensuring network and information security.
All processing is carried out in good faith, for lawful purposes, and with due regard to the privacy of individuals as required by the DPDPA.
Data Sharing and Processors
We use trusted third-party service providers (“data processors”) to operate our website, manage marketing systems, and support internal collaboration.
These processors handle data only on our behalf, under written agreements, and in full compliance with the GDPR and the Digital Personal Data Protection Act (DPDPA).
Data Processor: Brevo (Sendinblue SAS)
Purpose: Email marketing, automation, and newsletter distribution
Data Processor: Google (Analytics, Workspace, Tag Manager)
Purpose: Analytics, website performance monitoring, and productivity tools
Data Processor: Framer.io
Purpose: Website design, hosting, and performance tracking
Data Processor: Strapi.io
Purpose: Content management and backend data storage
Data Processor: Bluehost
Purpose: Domain and web hosting infrastructure
Data Processor: LinkedIn Corporation
Purpose: Analytics, campaign tracking, and advertising insights
All processors are bound by Data Processing Agreements (DPAs) or equivalent contractual safeguards that define security measures, data handling obligations, and limitations on data use.
They are not permitted to access, use, or disclose personal data for any purpose other than delivering the contracted service to Impaqt Robotics.
International Data Transfers
Some personal data may be processed outside the European Union (EU), the European Economic Area (EEA), or India when our service providers or partners operate globally.
Whenever such transfers occur, we ensure that appropriate safeguards are in place to maintain the same level of data protection as required under applicable law.
We rely on one or more of the following mechanisms:
Standard Contractual Clauses (SCCs) approved by the European Commission;
Adequacy decisions issued by the European Commission or other competent authorities; or
Other legally recognized mechanisms that guarantee an equivalent level of protection.
Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal or contractual obligations, or to establish, exercise, or defend legal claims.
Category of Data: Inquiries and correspondence
Purpose: Responding to contact requests and managing follow-up communication
Retention Period / Criteria: Up to 12 months after the last interaction, unless a longer period is required for ongoing discussions or legal obligations.
Category of Data: Marketing contacts and newsletter subscriptions
Purpose: Providing marketing communications and product updates
Retention Period / Criteria: Until consent is withdrawn or after 24 months of inactivity, whichever comes first
Category of Data: Business partner and customer records
Purpose: Maintaining contractual relationships and compliance documentation
Retention Period / Criteria: For the duration of the contract and up to 5 years thereafter, in accordance with accounting and legal record-keeping requirements
Category of Data: Analytics and website usage data
Purpose: Understanding and improving website performance
Retention Period / Criteria: As described in our [Cookie Policy], typically up to 26 months for Google Analytics data
Category of Data: Recruitment or event participation data
Purpose: Managing applications or event registrations
Retention Period / Criteria: Up to 12 months after process completion unless longer retention is required by law
When personal data is no longer required, it is securely deleted, anonymized, or archived in accordance with our internal data retention policy and applicable legal standards.
Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
These include:
Secure servers and encrypted connections (SSL/HTTPS) for all data transmissions
Access restrictions based on business roles and legitimate need
Regular monitoring for unauthorized activity or data misuse
Vendor safeguards, ensuring all service providers meet equivalent security standards
Incident response procedures for prompt investigation and notification in case of a data breach
While we take reasonable precautions, no online transmission or storage system is completely secure. You use our website at your own risk.
Your Rights
You have the following rights regarding your personal data, which we respect in accordance with applicable data protection laws (including GDPR and relevant local laws):
Access – request confirmation and a copy of the personal data we hold about you
Correction – request correction of inaccurate or incomplete information
Deletion (“Right to be Forgotten”) – request that we delete your data where legally applicable
Restriction – request that we limit the processing of your data in certain circumstances (for example, while accuracy or purpose is being reviewed)
Withdraw consent – withdraw previously given consent for marketing or other non-essential processing at any time
Object – object to processing based on our legitimate interests
Portability – request a copy of your data in a structured, commonly used, machine-readable format
Complaint – lodge a complaint with your local data protection authority if you believe your rights have been infringed
To exercise these rights, contact us at privacy@impaqt-robotics.com.
We will respond within one month of receiving your request, in accordance with applicable data protection laws.
If more time is needed due to complexity or volume of requests, we will inform you accordingly.
Links to Other Websites
Our website may contain links to partner or third-party websites for your convenience or reference.
These sites operate independently and are governed by their own privacy policies.
We are not responsible for the content, security, or data practices of third-party websites and services.
We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal obligations.
Significant updates will be posted on this page, and the “Last Updated” date at the top will indicate when the latest revision took effect.
We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Contact for Data Protection
If you have any questions about this Policy or wish to exercise your rights, contact:
Data Protection Contact
Impaqt Robotics Private Limited
Email: privacy@impaqt-robotics.com
Address: 267, Kilpauk Garden Road, Chennai 600 010, India
Impaqt Robotics Private Limited is the data controller responsible for processing personal data as described in this Policy.
We aim to respond to all verified requests within one month, as required by applicable data protection laws.
Impaqt Robotics respects your privacy and is committed to protecting the personal data we collect and process.
This Privacy Policy explains what information we collect, how we use it, and the rights available to you under applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act, 2023 (DPDPA).
By using our website, submitting a form, or engaging with our services, you agree to the practices described in this Policy.
Definitions
For clarity, the following terms are used throughout this Policy:
Personal Data – any information that relates to an identified or identifiable individual, such as name, email address, phone number, or online identifiers.
Processing – any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
Data Controller – the entity that determines the purpose and means of processing personal data. For this website, the Data Controller is Impaqt Robotics Private Limited.
Data Processor – a third party that processes personal data on behalf of Impaqt Robotics according to written instructions.
Consent – a clear, freely given, specific, informed, and unambiguous indication by which an individual agrees to the processing of their personal data.
GDPR – the General Data Protection Regulation (EU) 2016/679, governing data protection and privacy within the European Union.
DPDPA – the Digital Personal Data Protection Act 2023 (India), which regulates the processing of personal data within India.
Who We Are
This website is operated by:
Impaqt Robotics Private Limited
267, Kilpauk Garden Road, Chennai 600 010, India
Email: privacy@impaqt-robotics.com
Impaqt Robotics develops and manufactures modular robotic products and automation solutions, including pneumatic and vacuum interfaces, end-of-arm tooling, and palletizing systems designed to simplify and accelerate robot deployment.
We collect and process personal data to provide information about our products, manage customer relationships, and improve our digital services.
Scope of This Policy
This Policy applies to:
Visitors to our website,
Individuals who contact us or complete forms,
Subscribers to our marketing communications, and
Representatives of our partners, customers, and suppliers.
This Policy covers personal data collected through our website and marketing activities.
It does not apply to information processed as part of employment, supplier, or distributor relationships, or to external websites linked from this site.
The Data We Collect
We collect personal data only when necessary for a clear purpose.
a) Information you provide
When you interact with us (for example, through contact forms, email, or event sign-ups), we may collect:
Name and contact information (email, phone, company name, country)
Job title and business role
Message content or inquiry details
Marketing preferences and consent
b) Information collected automatically
When you visit our website, we may automatically collect:
IP address and general location (region/country)
Device type and browser information
Pages visited, time spent, and referring URLs
Cookie preferences and tracking data (see our [Cookie Policy])
c) Information from partners or public sources
We may receive limited business contact data from public websites, trade shows, or partners who refer potential customers or distributors.
We do not collect sensitive personal data (such as health, religious, or financial information).
Purpose and Legal Basis for Processing
We process personal data for the following purposes and under the legal bases described below:
Purpose: Responding to inquiries or contact requests
Type of Data: Contact details (name, email, phone, company, message)
Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR) – to respond to requests and manage ongoing communication.
Purpose: Managing business and partner relationships
Type of Data : Contact details, company information, correspondence
Legal Basis: Contract (Art. 6(1)(b) GDPR) – when needed to perform an agreement. Legitimate interest (Art. 6(1)(f)) – to maintain professional relationships.
Purpose: Sending newsletters or product updates
Type of Data: Name, email, marketing preferences
Legal Basis: Consent (Art. 6(1)(a)) – users actively subscribe and may opt out at any time.
Purpose: Website analytics and improvements
Type of Data: Technical and usage data collected via cookies or tracking tools
Legal Basis: Consent – required for non-essential cookies and analytics (see our [Cookie Policy]).
Purpose: Legal compliance and record keeping
Type of Data: Business records, correspondence, mandatory identifiers
Legal Basis: Legal obligation (Art. 6(1)(c)) – to comply with statutory or regulatory requirements.
You may withdraw consent at any time by contacting privacy@impaqt-robotics.com or using the unsubscribe link in our emails.
Additional Basis under India’s Digital Personal Data Protection Act (DPDPA)
For individuals or data processed within India, Impaqt Robotics processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA).
Under this law, processing is based on:
Consent, obtained when individuals voluntarily provide their data (for example, through contact forms, subscriptions, or inquiries); or
Legitimate use, where processing is reasonably necessary for business operations such as responding to inquiries, fulfilling contracts, maintaining business records, or ensuring network and information security.
All processing is carried out in good faith, for lawful purposes, and with due regard to the privacy of individuals as required by the DPDPA.
Data Sharing and Processors
We use trusted third-party service providers (“data processors”) to operate our website, manage marketing systems, and support internal collaboration.
These processors handle data only on our behalf, under written agreements, and in full compliance with the GDPR and the Digital Personal Data Protection Act (DPDPA).
Data Processor: Brevo (Sendinblue SAS)
Purpose: Email marketing, automation, and newsletter distribution
Data Processor: Google (Analytics, Workspace, Tag Manager)
Purpose: Analytics, website performance monitoring, and productivity tools
Data Processor: Framer.io
Purpose: Website design, hosting, and performance tracking
Data Processor: Strapi.io
Purpose: Content management and backend data storage
Data Processor: Bluehost
Purpose: Domain and web hosting infrastructure
Data Processor: LinkedIn Corporation
Purpose: Analytics, campaign tracking, and advertising insights
All processors are bound by Data Processing Agreements (DPAs) or equivalent contractual safeguards that define security measures, data handling obligations, and limitations on data use.
They are not permitted to access, use, or disclose personal data for any purpose other than delivering the contracted service to Impaqt Robotics.
International Data Transfers
Some personal data may be processed outside the European Union (EU), the European Economic Area (EEA), or India when our service providers or partners operate globally.
Whenever such transfers occur, we ensure that appropriate safeguards are in place to maintain the same level of data protection as required under applicable law.
We rely on one or more of the following mechanisms:
Standard Contractual Clauses (SCCs) approved by the European Commission;
Adequacy decisions issued by the European Commission or other competent authorities; or
Other legally recognized mechanisms that guarantee an equivalent level of protection.
Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal or contractual obligations, or to establish, exercise, or defend legal claims.
Category of Data: Inquiries and correspondence
Purpose: Responding to contact requests and managing follow-up communication
Retention Period / Criteria: Up to 12 months after the last interaction, unless a longer period is required for ongoing discussions or legal obligations.
Category of Data: Marketing contacts and newsletter subscriptions
Purpose: Providing marketing communications and product updates
Retention Period / Criteria: Until consent is withdrawn or after 24 months of inactivity, whichever comes first
Category of Data: Business partner and customer records
Purpose: Maintaining contractual relationships and compliance documentation
Retention Period / Criteria: For the duration of the contract and up to 5 years thereafter, in accordance with accounting and legal record-keeping requirements
Category of Data: Analytics and website usage data
Purpose: Understanding and improving website performance
Retention Period / Criteria: As described in our [Cookie Policy], typically up to 26 months for Google Analytics data
Category of Data: Recruitment or event participation data
Purpose: Managing applications or event registrations
Retention Period / Criteria: Up to 12 months after process completion unless longer retention is required by law
When personal data is no longer required, it is securely deleted, anonymized, or archived in accordance with our internal data retention policy and applicable legal standards.
Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
These include:
Secure servers and encrypted connections (SSL/HTTPS) for all data transmissions
Access restrictions based on business roles and legitimate need
Regular monitoring for unauthorized activity or data misuse
Vendor safeguards, ensuring all service providers meet equivalent security standards
Incident response procedures for prompt investigation and notification in case of a data breach
While we take reasonable precautions, no online transmission or storage system is completely secure. You use our website at your own risk.
Your Rights
You have the following rights regarding your personal data, which we respect in accordance with applicable data protection laws (including GDPR and relevant local laws):
Access – request confirmation and a copy of the personal data we hold about you
Correction – request correction of inaccurate or incomplete information
Deletion (“Right to be Forgotten”) – request that we delete your data where legally applicable
Restriction – request that we limit the processing of your data in certain circumstances (for example, while accuracy or purpose is being reviewed)
Withdraw consent – withdraw previously given consent for marketing or other non-essential processing at any time
Object – object to processing based on our legitimate interests
Portability – request a copy of your data in a structured, commonly used, machine-readable format
Complaint – lodge a complaint with your local data protection authority if you believe your rights have been infringed
To exercise these rights, contact us at privacy@impaqt-robotics.com.
We will respond within one month of receiving your request, in accordance with applicable data protection laws.
If more time is needed due to complexity or volume of requests, we will inform you accordingly.
Links to Other Websites
Our website may contain links to partner or third-party websites for your convenience or reference.
These sites operate independently and are governed by their own privacy policies.
We are not responsible for the content, security, or data practices of third-party websites and services.
We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal obligations.
Significant updates will be posted on this page, and the “Last Updated” date at the top will indicate when the latest revision took effect.
We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Contact for Data Protection
If you have any questions about this Policy or wish to exercise your rights, contact:
Data Protection Contact
Impaqt Robotics Private Limited
Email: privacy@impaqt-robotics.com
Address: 267, Kilpauk Garden Road, Chennai 600 010, India
Impaqt Robotics Private Limited is the data controller responsible for processing personal data as described in this Policy.
We aim to respond to all verified requests within one month, as required by applicable data protection laws.
Impaqt Robotics respects your privacy and is committed to protecting the personal data we collect and process.
This Privacy Policy explains what information we collect, how we use it, and the rights available to you under applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act, 2023 (DPDPA).
By using our website, submitting a form, or engaging with our services, you agree to the practices described in this Policy.
Definitions
For clarity, the following terms are used throughout this Policy:
Personal Data – any information that relates to an identified or identifiable individual, such as name, email address, phone number, or online identifiers.
Processing – any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
Data Controller – the entity that determines the purpose and means of processing personal data. For this website, the Data Controller is Impaqt Robotics Private Limited.
Data Processor – a third party that processes personal data on behalf of Impaqt Robotics according to written instructions.
Consent – a clear, freely given, specific, informed, and unambiguous indication by which an individual agrees to the processing of their personal data.
GDPR – the General Data Protection Regulation (EU) 2016/679, governing data protection and privacy within the European Union.
DPDPA – the Digital Personal Data Protection Act 2023 (India), which regulates the processing of personal data within India.
Who We Are
This website is operated by:
Impaqt Robotics Private Limited
267, Kilpauk Garden Road, Chennai 600 010, India
Email: privacy@impaqt-robotics.com
Impaqt Robotics develops and manufactures modular robotic products and automation solutions, including pneumatic and vacuum interfaces, end-of-arm tooling, and palletizing systems designed to simplify and accelerate robot deployment.
We collect and process personal data to provide information about our products, manage customer relationships, and improve our digital services.
Scope of This Policy
This Policy applies to:
Visitors to our website,
Individuals who contact us or complete forms,
Subscribers to our marketing communications, and
Representatives of our partners, customers, and suppliers.
This Policy covers personal data collected through our website and marketing activities.
It does not apply to information processed as part of employment, supplier, or distributor relationships, or to external websites linked from this site.
The Data We Collect
We collect personal data only when necessary for a clear purpose.
a) Information you provide
When you interact with us (for example, through contact forms, email, or event sign-ups), we may collect:
Name and contact information (email, phone, company name, country)
Job title and business role
Message content or inquiry details
Marketing preferences and consent
b) Information collected automatically
When you visit our website, we may automatically collect:
IP address and general location (region/country)
Device type and browser information
Pages visited, time spent, and referring URLs
Cookie preferences and tracking data (see our [Cookie Policy])
c) Information from partners or public sources
We may receive limited business contact data from public websites, trade shows, or partners who refer potential customers or distributors.
We do not collect sensitive personal data (such as health, religious, or financial information).
Purpose and Legal Basis for Processing
We process personal data for the following purposes and under the legal bases described below:
Purpose: Responding to inquiries or contact requests
Type of Data: Contact details (name, email, phone, company, message)
Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR) – to respond to requests and manage ongoing communication.
Purpose: Managing business and partner relationships
Type of Data : Contact details, company information, correspondence
Legal Basis: Contract (Art. 6(1)(b) GDPR) – when needed to perform an agreement. Legitimate interest (Art. 6(1)(f)) – to maintain professional relationships.
Purpose: Sending newsletters or product updates
Type of Data: Name, email, marketing preferences
Legal Basis: Consent (Art. 6(1)(a)) – users actively subscribe and may opt out at any time.
Purpose: Website analytics and improvements
Type of Data: Technical and usage data collected via cookies or tracking tools
Legal Basis: Consent – required for non-essential cookies and analytics (see our [Cookie Policy]).
Purpose: Legal compliance and record keeping
Type of Data: Business records, correspondence, mandatory identifiers
Legal Basis: Legal obligation (Art. 6(1)(c)) – to comply with statutory or regulatory requirements.
You may withdraw consent at any time by contacting privacy@impaqt-robotics.com or using the unsubscribe link in our emails.
Additional Basis under India’s Digital Personal Data Protection Act (DPDPA)
For individuals or data processed within India, Impaqt Robotics processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA).
Under this law, processing is based on:
Consent, obtained when individuals voluntarily provide their data (for example, through contact forms, subscriptions, or inquiries); or
Legitimate use, where processing is reasonably necessary for business operations such as responding to inquiries, fulfilling contracts, maintaining business records, or ensuring network and information security.
All processing is carried out in good faith, for lawful purposes, and with due regard to the privacy of individuals as required by the DPDPA.
Data Sharing and Processors
We use trusted third-party service providers (“data processors”) to operate our website, manage marketing systems, and support internal collaboration.
These processors handle data only on our behalf, under written agreements, and in full compliance with the GDPR and the Digital Personal Data Protection Act (DPDPA).
Data Processor: Brevo (Sendinblue SAS)
Purpose: Email marketing, automation, and newsletter distribution
Data Processor: Google (Analytics, Workspace, Tag Manager)
Purpose: Analytics, website performance monitoring, and productivity tools
Data Processor: Framer.io
Purpose: Website design, hosting, and performance tracking
Data Processor: Strapi.io
Purpose: Content management and backend data storage
Data Processor: Bluehost
Purpose: Domain and web hosting infrastructure
Data Processor: LinkedIn Corporation
Purpose: Analytics, campaign tracking, and advertising insights
All processors are bound by Data Processing Agreements (DPAs) or equivalent contractual safeguards that define security measures, data handling obligations, and limitations on data use.
They are not permitted to access, use, or disclose personal data for any purpose other than delivering the contracted service to Impaqt Robotics.
International Data Transfers
Some personal data may be processed outside the European Union (EU), the European Economic Area (EEA), or India when our service providers or partners operate globally.
Whenever such transfers occur, we ensure that appropriate safeguards are in place to maintain the same level of data protection as required under applicable law.
We rely on one or more of the following mechanisms:
Standard Contractual Clauses (SCCs) approved by the European Commission;
Adequacy decisions issued by the European Commission or other competent authorities; or
Other legally recognized mechanisms that guarantee an equivalent level of protection.
Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal or contractual obligations, or to establish, exercise, or defend legal claims.
Category of Data: Inquiries and correspondence
Purpose: Responding to contact requests and managing follow-up communication
Retention Period / Criteria: Up to 12 months after the last interaction, unless a longer period is required for ongoing discussions or legal obligations.
Category of Data: Marketing contacts and newsletter subscriptions
Purpose: Providing marketing communications and product updates
Retention Period / Criteria: Until consent is withdrawn or after 24 months of inactivity, whichever comes first
Category of Data: Business partner and customer records
Purpose: Maintaining contractual relationships and compliance documentation
Retention Period / Criteria: For the duration of the contract and up to 5 years thereafter, in accordance with accounting and legal record-keeping requirements
Category of Data: Analytics and website usage data
Purpose: Understanding and improving website performance
Retention Period / Criteria: As described in our [Cookie Policy], typically up to 26 months for Google Analytics data
Category of Data: Recruitment or event participation data
Purpose: Managing applications or event registrations
Retention Period / Criteria: Up to 12 months after process completion unless longer retention is required by law
When personal data is no longer required, it is securely deleted, anonymized, or archived in accordance with our internal data retention policy and applicable legal standards.
Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
These include:
Secure servers and encrypted connections (SSL/HTTPS) for all data transmissions
Access restrictions based on business roles and legitimate need
Regular monitoring for unauthorized activity or data misuse
Vendor safeguards, ensuring all service providers meet equivalent security standards
Incident response procedures for prompt investigation and notification in case of a data breach
While we take reasonable precautions, no online transmission or storage system is completely secure. You use our website at your own risk.
Your Rights
You have the following rights regarding your personal data, which we respect in accordance with applicable data protection laws (including GDPR and relevant local laws):
Access – request confirmation and a copy of the personal data we hold about you
Correction – request correction of inaccurate or incomplete information
Deletion (“Right to be Forgotten”) – request that we delete your data where legally applicable
Restriction – request that we limit the processing of your data in certain circumstances (for example, while accuracy or purpose is being reviewed)
Withdraw consent – withdraw previously given consent for marketing or other non-essential processing at any time
Object – object to processing based on our legitimate interests
Portability – request a copy of your data in a structured, commonly used, machine-readable format
Complaint – lodge a complaint with your local data protection authority if you believe your rights have been infringed
To exercise these rights, contact us at privacy@impaqt-robotics.com.
We will respond within one month of receiving your request, in accordance with applicable data protection laws.
If more time is needed due to complexity or volume of requests, we will inform you accordingly.
Links to Other Websites
Our website may contain links to partner or third-party websites for your convenience or reference.
These sites operate independently and are governed by their own privacy policies.
We are not responsible for the content, security, or data practices of third-party websites and services.
We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal obligations.
Significant updates will be posted on this page, and the “Last Updated” date at the top will indicate when the latest revision took effect.
We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Contact for Data Protection
If you have any questions about this Policy or wish to exercise your rights, contact:
Data Protection Contact
Impaqt Robotics Private Limited
Email: privacy@impaqt-robotics.com
Address: 267, Kilpauk Garden Road, Chennai 600 010, India
Impaqt Robotics Private Limited is the data controller responsible for processing personal data as described in this Policy.
We aim to respond to all verified requests within one month, as required by applicable data protection laws.